Full session fee is required in full within 7 days of booking confirmation. Any extra charges including products or extra shooting time iS required before images are recieved. Payment is made via Cash, EFT or Paypal ($10 surcharge applies for Paypal).

Session Cancellation

48 hours notice must be given for photography sessions and a refund (minus admin fees) will be given. If cancelled within 24 hours a 50% fee will apply. Full fees apply if session is cancelled within 2 hours of scheduled session time.

Satisfied with Your Photos?

Photography is performed based on artist guidelines with client requirements in mind. A briefing or consultation will be performed before the session to discuss themes and requirements for the photography.

During the session you will be kept updated with progress.

Once images are edited they are final. Images will be supplied to be selected from for your package.

Photography Session Bookings

I have a waiting list on photography, and work on a busy schedule. It is best to book in advanced to get a date that suits you for a photo shoot.

If you have a short deadline to meet, contact me and I will see if I can fit it in, but keep in mind it may not be possible.

Otherwise consider a gift voucher.

Weather or Natural Implications

If on the date of your photo shoot, the forecast calls for rain, thunderstorms, extreme winds, cold temperatures or extreme heat etc, the photo shoot may be cancelled and rescheduled. Studio shoots are not effected by weather.

All cases will be judged individually, and is not only based on my recommendations or the safety of the photography equipment used, but is also dependant on your pet. For example if your pet is old and doesn’t move too well on really cold days or is worn out too quickly on hot days, then the session may be rescheduled for your satisfaction.

If your dog is anxious or scared during bad weather such as extreme winds, thunderstorms, the session may be rescheduled for your satisfaction.

Your Pet, Your Responsibility

At no point is Unleashed Artistry responsible for the safety, well being or actions of your pet/s  under any circumstance.

Framing & Prints

Once an order has been made on framing or prints it is final. Changes can not be made, and no money is refunded once the order has been made. I have another company that makes prints and does the framing, I order it on your behalf, I do not create prints or frame myself.

I however can try and alter or cancel an order if no start has been made, contact me as soon as possible if you have a problem, and I can see what can be done.

Gift Vouchers

Gift vouchers are valid for 2 years from date of purchase. They may not be exchanged for cash. Gift vouchers do not lock prices at the amount they are when it is purchased, if prices rise within the time the gift voucher is purchased, the voucher still only entitles you to that amount purchased. Gift vouchers can only be redeemed by the purchaser or recipient (which is held in a data base), to prevent fraud.

Postage & Handling Damage/Loss

I post using Australia Post.
I only recommend signature on delivery for my artwork, this prevents someone else from collecting the package, or it being left in the weather.

I also recommend extra cover, which covers for damage or loss of a parcel. It costs $1.50 per $100 value (for parcels within Australia).

If your package is damaged during transit, please ensure you take multiple photos of the damage when arrived and send them to me, I will then contact Australia Post as the sender regarding the damage to review. Do not dispose of any packaging or materials, until the case is dealt with.

I pack my portraits and photography in a very durable and protective packaging: Clear wrap, foam padding, multiple layers of bubble wrap and finally a waterproof plastic outer shell. This protects from bumps, knocks, drops and weather elements.

I or Unleashed Artistry take no responsibility for damage during postage or once it has been collected which is why I recommend insurance and a signature on delivery.

Mail, Email Offers & Newsletters

Unleashed Artistry is granted the right to mail or email special offers, newsletters and promotions to you. Please inform me if you do not wish to receive this material.

Privacy Policy

All personal information including your email, mobile number, name etc are all confidential and are not accessible, sold or distributed to third parties.

If you wish for your full name to be kept anonymous in any testimonials or portrait information on my website please inform me.

Copyright & Reproduction Rights

All work including artwork and photography is created and owned by Rachael Dols, Unleashed Artistry. No work may be re produced, re sold or re created, by you or any third party under any circumstance for neither commercial or non-commercial use.

Any artwork commissioned or photography is for personal use and may not be used for financial gain, without consent from the artist.

For reproduction consent including print reproduction, please contact me to discuss options (fees may apply).

Unleashed Artistry & Rachael Dols has the right to use the artwork for media, advertising, promotional material, websites and social media.

Unleashed Artistry 2015/16

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